customer insights and engagement

 

IdeaLab is open government software that helps you engage directly with your citizens to identify problems, find solutions and build a better community.

Government

Government

Cities, neighborhoods and government agencies can easily get feedback for proposals and areas for improvement. Unlike public forums which are time consuming and not always well attended, an IdeaLab allows everyone in the community to participate and provides you with meaningful analytics to make decisions.

 

Cities can also collaborate directly with their citizens

 

Cities can also collaborate directly with their citizens, allowing members of the community to identify and vote for neighborhood improvements. Those with the most support rise to the top for consideration, making it easier than ever to identify needs for crosswalks, parks, sidewalks, bus stops and other areas of needed development.

 

Features

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Absolute Control

Absolute Control

Completely customize your IdeaLab to be consistent with the style of your agency. Our Design Editor makes it a snap to change images, text and colors. Use your own URL, appoint moderators, download users and ideas, all with the click of a button.

IdeaMap

IdeaMap E

Allow your citizens to identify problems and improvements at the click of a button. Voting will further help show public support and allow open dialogue with comments. View all the data you need in one map to see what needs to be done for your community.

Powerful Analytics

Powerful Analytics

Get actionable insights emailed automatically to your team or login to your dashboard to drill down by date and category.

Public or Private

Public or Private

Special controls let you specify your system as public, invite-only or internal only, depending on your individual preferences.

User Levels

User Levels

Members receive points based on each comment, vote and new idea. Create custom user levels to help your users feel more engaged and recognized for their contribution. One-click download allows easy sorting to see your most loyal members.

Stunning on every Device

Stunning on every Device

IdeaLab instantly transforms and adapts as a sleek, professional interface on every screen: mobile, tablet and desktop.

Challenges

Challenges

Issue a challenge directly to your community for something you want to focus on. People can post ideas to help solve your challenge and are helped along with special features like a countdown timer and participation-incentive generator that allows you to issue prizes. Harness actionable ideas for community improvements, waste reduction, safety and more.

Instant Poll

Instant Poll E

Run your own e-mail voting campaigns to help decide how to proceed on issues. The Instant Poll feature allows you to take any proposal, design, name or idea and receive instant actionable feedback. Instant Poll also contains privacy control features that allows you to decide who gets a say. Involve only your most loyal and engaged citizens on your IdeaLab or only allow internal employees and trusted government associates to take part. It's all up to you.

Unlimited Ideas - Unlimited Campaigns - Free Trial

 

BUILD MY IDEALAB